Job Description

Love Tackling Tech Problems? We’re Hiring! Are you the go-to person when friends or family have tech troubles? Do you enjoy diving into repairs, upgrades, and troubleshooting? If so, UBREAKIFIX in Brighton, MI, is looking for you to join our team as a Cell Phone Repair Technician! Join a fast-paced, hands-on environment where curiosity is welcomed, teamwork is essential, and no two days are the same. At UBREAKIFIX, we do more than fix devices—we bring peace of mind and convenience back to our customers. Your Role: • Diagnose and repair smartphones, tablets, and other electronics with precision and care • Deliver excellent customer service at every step • Stay up to date on the latest tech and repair techniques • Collaborate with a team that thrives on solving problems together What We Offer: • Starting pay of $16–$18/hr, based on experience and skill level • In-depth training and opportunities for career advancement • A fun, supportive team culture that celebrates innovation and learning • The chance to turn your love for tech into a meaningful, growth-driven career Think you're the right fit? Apply today and start your journey with us! Responsibilities: • Diagnose and repair hardware and software issues on various cell phone models. • Provide exceptional customer service by addressing customer inquiries and concerns professionally. • Maintain accurate records of repairs, parts used, and services provided. • Stay updated on the latest cell phone technology trends and repair techniques. • Ensure all repairs meet quality standards and are completed in a timely manner. Qualifications: • Proven experience in cell phone repair or a related field is preferred but not required; we are willing to train the right candidate. • Strong interest in consumer electronics and a passion for staying updated with the latest technology. • Excellent customer service skills with a focus on creating positive interactions. • Reliable, with a strong work ethic and high level of execution in all tasks. • Demonstrated humility and a willingness to learn and grow within the role. About Company: ubreakifix offers fast, reliable repairs for smartphones, tablets, computers, and more. Whether you need a same-day repair for your iPhone, Samsung Galaxy, Mac, iPad, or other electronics, our expert technicians are here to help. As an authorized partner for Google and Samsung, we provide certified repairs for Pixel and Galaxy devices. Founded in 2009, we serve Michigan, Kentucky, Ohio, Arkansas, Indiana, and Illinois. We also sell accessories like cases, screen protectors, and chargers. Employee Benefits: Health Insurance: Comprehensive coverage for you and your familyOngoing Learning: Support for educational growthPaid Time Off: Time to recharge and excelFamily Leave: Paid leave for new parentsCompetitive Pay: Packages to meet financial goalsPerformance Bonuses: Incentives for outstanding workWe’re committed to quality repairs and supporting our team!

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