Job Description

Position : Content Moderator with Danish

Location : Hybrid, Qormi, Malta (office) AND remote from anywhere in Malta

Employment type: Full-time

Remuneration : Base salary.

DUTIES AND RESPONSIBILITIES:

Review user-generated content (e.g. sales ads)
Support users and answer their questions via email
Respond to customer inquiries on all topics related to the online marketplace
Participate in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices
Provide feedback to managers on trends, common end-user mistakes and questions
Give an input on improvements of publication rules to improve user experiences
Follow communication procedures and policies
Evaluate and make decisions in accordance with defined policies and guidelines.

REQUIREMENTS:

Native / fluent in Danish both verbal and written. Fluent in English (minimum B2 level)
Previous experience in content moderation, customer care and/or online business will be considred as an advantage
Computer literate with working knowledge of Microsoft Office applications
Flexible and able to make quick decisions in a dynamic environment
Conscientious and reliable
Strong attention to detail
Customer focused with willingness to assist
Team player.

BENEFITS:

Competitive salary and benefit package
Extra days of vacation on top of common allowance
Free fruit, tea and coffee if you prefer working in the office
Ability to work from home when working late shifts and weekends
Free day transport to the office from certain areas within Malta
Team performance bonus and working from home allowance
Corporate discounts for gym memberships, shops and taxis
Private Health Insurance, eye care tests, health and well-being professional support
Comprehensive training and constant feedback
Relocation support for international applicants.

To apply for this position and to explore many other exciting opportunities, visit and apply through our career page:

Job Tags

Full time, Remote job, Relocation package, Flexible hours, Shift work, Weekend work, Afternoon shift,

Similar Jobs

General Atomics

Senior Satellite Electrical Design Engineer Multi State Job at General Atomics

...cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologies.Whether a... ...highly experienced and motivated Sr. Satellite Electrical Design Engineer to join our team in the Command and Data Handling (C&DH) group...

Sierra HR Partners

Chief Impact Officer (CIO) Job at Sierra HR Partners

The Central Valley Community Foundation has been a trusted leader in local philanthropy for nearly 60 years. As the only nationally accredited community foundation serving Merced, Mariposa, Madera, Fresno, Tulare and Kings counties, we are exclusively dedicated to this...

Appen

Search Evaluation for English Speakers living in USA Job at Appen

...smartphone, Gmail address, and pass a qualification exam Minimum work requirements: 10-15 hours per week Pass all service level... ...chance to earn extra income working from the comfort of your own home. This is a great opportunity for you and your friends! Work from...

Currier Plastics, Inc.

Marketing Intern Job at Currier Plastics, Inc.

...for a motivated and curious Marketing & Market Research Intern to support our team in understanding the medical plastics... ...Support marketing campaigns by creating and editing written, photo, and video content. Write short blog posts, product highlights,...

Novalink Solutions LLC

Data Analyst Job at Novalink Solutions LLC

...T he Certification Data Analyst role reports to the Certification and Compliance Manager and participates in project team activities. The Certification Data Analyst (CDA) leads the development of outcome statements and operational reporting for Medicaid Enterprise...

Content Moderator (Danish) Job at TOPTALENT, Malta

VE1DeE1RTVJZK2dWY0dudyt3cGVTZy9OSnc9PQ==