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At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
AECOM is actively seeking highly motivated a Control Room Operator in Fort Worth, Texas. Applicants will need to be professional, self-motivated, resourceful, and able to prioritize the successful execution of a wide range of information technology systems and traffic management project related tasks. The appropriately qualified applicant will need to clearly demonstrate their experience and knowledge of the regional freeway and arterial roadways and their degree of computer and communication (i.e., dispatch and customer service) systems literacy. Applicants will also need to confirm their willingness and availability to work in a 24/7/365 environment which may include weekend, night, and holiday shifts.
Control Room Operators, these positions are responsible for monitoring and reporting incidents on the region’s roadways, freeway and arterial. The primary responsibility of this position is to use intelligent transportation system devices to search for and verify incidents, communicate lane closures, and monitor congestion. Once the Operator has confirmed the information, respective first responder agencies or other control and command centers are notified along with the distribution of traveler information to motorists through various methods including electronic message signs, traveler information systems, and sharing of information with local media outlets.
Control Room Operators execute their responsibilities from a traffic management center (TMC), located in Fort Worth. The environment is a professional and fast paced, with a technological focus around a teamwork approach to optimizing roadway performance and safety.
Other responsibilities include:
Work Conditions:
Minimum Requirements:
Preferred
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options , well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
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