Job Description

JOB DESCRIPTION  

The Margaritaville Island Hotel , in Pigeon Forge, TN is looking for an Executive Housekeeper Manager for our 134-room hotel located at the Island. The Executive HK Manager provides a strong presence for the team they oversee. They will be responsible for maintaining cleanliness and orderliness throughout the hotel, ensuring a comfortable and pleasant environment for our guests. This is a leadership role that requires strong organizational and managerial skills.

  Responsibilities

• Manage and supervise the housekeeping staff, including training, scheduling, and performance evaluations.
• Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness.
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and adherence to standards.
• Coordinate with other departments to ensure timely delivery of supplies and equipment needed for housekeeping operations.
• Oversee the inventory management of cleaning supplies and equipment.
• Handle guest requests or complaints related to housekeeping services promptly and effectively.
• Collaborate with maintenance staff to address any repairs or maintenance issues in guest rooms or public areas.
• Ensure compliance with health and safety regulations in all housekeeping activities.
• Stay updated on industry trends and best practices in housekeeping management.

  Qualifications & Requirements

• Must have strong attention to detail.
• Leadership skills.
• Computer skills to input information.
• Previous experience in hotel housekeeping or related field is required.
• Proven experience in housekeeping management or supervisory role is preferred.
• Strong knowledge of industrial cleaning techniques, including floor care and custodial practices.
• Excellent organizational and time management skills.
• Attention to detail and ability to maintain high standards of cleanliness.
• Ability to effectively communicate with staff at all levels within the organization.
• Knowledge of hospitality industry standards and regulations.

  Job Type: Full-time Salary Pay: $50,000 - $60,000

Benefits:

• Employee Discount
• Paid Time Off
• Heath Benefits after 90 days
• Free Parking

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