Job Description

The Surveillance Operator’s main function is to provide a friendly and safe environment for guests and team members while protecting company assets. 

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures

• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees 

• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service 

• Operates all surveillance equipment and computers

• Monitor the activities of the casino floor via the CCTV systems

• Ensures compliance with applicable gaming regulations and company policy

• Reports violations to immediate Surveillance Shift Manager for further investigation

• Performs other related duties as assigned

• Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary

• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic 

• Utilize necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property 

• In compliance with  N.J.A.C.  19:45-1.10 (g), any individual employed in this position will sign an acknowledgment of regulatory requirements prior to being employed in the Surveillance Department
• No person shall transfer from the Surveillance Department to another department within the company. However, the New Jersey Division of Gaming Enforcement upon being petitioned, may waive the restriction if certai conditions are met

• High school diploma or GED required
• Knowledge of NJ Division of Gaming Enforcement rules and regulations in addition to a thorough knowledge of casinio games and regulations
• Previous gaming experience preferred

• Previous surveillance experience preferred

• Must possess a valid CER or Gaming credential or be eligible to obtain such credentials from the New Jersey Division of Gaming Enforcement

What we offer you: 

• Multiple benefit plans to suit your needs 

• Paid Time Off 

• 401K 

• Opportunities for advancement 

• Positive and respectful work environment where diversity is valued 

• Generous employee discounts on dining, retail, amusements, and hotels 

• Community volunteer opportunities 

Disclaimer:    The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.   If you require alternative methods throughout the application process, contact Golden Nugget Human Resources at 609-441-8474 or via email: GNACHRInfo@gnacm.com

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